Last updated: October 16, 2026
Final Ticket is an app (iOS and Android, with a website to come) for buying tickets to concerts and live music in Lima, Peru, and reselling them safely. This policy explains what personal data we collect, why we use it, who we share it with, and how you can exercise your rights.
In short: we use your data to sell you tickets, deliver them, prevent fraud and touting, and support you. We do not sell your personal data and we do not use it for advertising.
The party responsible for processing your personal data is the operator of Final Ticket:
Aleva LLC
7614 SW Capitol Hwy, Portland, OR 97219, USA
Email: team@alevafit.com
In this policy, "Final Ticket", "we" or "us" means that operator.
| Data | Where it comes from and why |
|---|---|
| Email address | You provide it when you sign up. We use it for your account, to send you a 6-digit verification code, your tickets, receipts and notices about your events. |
| Full name | You provide it when you sign up. It appears on your ticket. |
| ID document number (DNI or carnet de extranjería) | You provide it when you sign up or buy. It appears on the ticket and is shown to venue staff when the ticket is scanned at the door, to prevent fraud and touting. |
| Ticket and order history | Created when you buy, receive or resell tickets. |
| Resale listings | Created when you put a ticket up for resale. |
| Scan records | Created when your ticket is scanned at the door (date and time used). |
| Device and app technical data | For example, device model and operating system, app version, IP address, and technical or error logs. Needed to run the service and keep it secure. |
| Approximate venue locations | Entered by organizers to show where an event takes place. This is not your location. |
You can create an account with email and password (verified with a 6-digit code sent to your email), or use Sign in with Apple or Facebook Login. If you use Apple or Facebook, we receive only your name and email address. If you use Apple's "Hide My Email", we receive the relay address Apple creates.
We process your data because it is necessary to provide the service you ask for (buying and using your tickets), to comply with the law, and, where applicable, with your consent, which you give when you create your account and accept this policy.
We do not sell your personal data. We do not use it for advertising or marketing profiles, and we do not share it with advertisers.
Every ticket is issued in the holder's name: it shows your name and your DNI or carnet de extranjería number. When it is scanned, venue staff see these details to confirm the ticket is yours. This helps stop fake, duplicated, or off-platform resold tickets.
To protect your tickets, we also:
Payments are processed by specialized third-party payment processors: currently Mercado Pago, and we may add Niubiz in the future. You enter your card details directly with the payment processor, and they never touch our servers. We receive only what we need to confirm the payment (for example, the amount, status and a transaction identifier). The payment processor handles your data under its own privacy policy.
We share data only with those who need it to make the service work:
If another user buys a ticket you resell, the new ticket carries their name and ID, not yours.
Final Ticket is operated by a US company, and our main providers, such as Supabase, store data on servers located in the United States. This means your personal data is transferred outside Peru. We require our providers to apply appropriate security measures, and we use your data only for the purposes in this policy. By using Final Ticket, you consent to this transfer.
To delete your account, see Delete my data.
We use reasonable technical and organizational measures to protect your data, such as encrypted connections, database access controls, and limited staff access. No system is completely secure; if an incident affects your data, we will notify you, and the authorities where the law requires.
Under Peru's Law No. 29733, Personal Data Protection Law (Ley de Protección de Datos Personales), and its Regulation, you have the right to:
To exercise these rights, email team@alevafit.com from your account's email address and tell us which right you want to exercise. We may ask for more information to confirm your identity. We will respond within the time limits set by law.
If you believe we have not handled your request properly, you can file a complaint with Peru's National Authority for Personal Data Protection (Autoridad Nacional de Protección de Datos Personales, ANPD), part of the Ministry of Justice and Human Rights.
You must be at least 18 years old to create an account and buy tickets. We do not knowingly collect data from minors; if we find an account belonging to a minor, we will delete it. Each event may set its own age rules for entry.
We may update this policy. If the changes are significant, we will let you know in the app or by email before they take effect. The "Last updated" date shows the current version.
If you have questions about this policy or your data, email us at team@alevafit.com.
This English version is provided for convenience. If there is any inconsistency, the Spanish version prevails.